Where to Buy
***Due to the recent large gatherings mandate by Kansas City, shows at Arvest Bank Theatre at The Midland have been impacted, and we will be closing our Box Office.
Ways to Purchase Tickets:
Ticket purchases are still available online at our official ticket provider, AXS.com. Ticket purchases are also available over the phone at 1-888-9-AXS-TIX (1-888-929-7849), Monday - Sunday: 8:00 a.m. – 10:00 p.m.
The fastest way to reach customer service with AXS is online at https://support.axs.com/hc/en-us. Chat live with AXS support by clicking here. If you still have questions, email us at [email protected].
Question on Ticket Refunds:
If a show has been rescheduled, and a new date is announced, there is nothing you need to do: your tickets are valid for the new date and you will be notified.
If your show has been cancelled, and you purchased with a credit card, a refund will automatically be issued to the credit card used for purchase, within 30 business days. Otherwise, refunds are available at your original point of purchase.
For cash purchases from the box office, please email us at [email protected] and include your show date, name, best way to contact you, and please include “Cash Refund” in the subject line for details.
Still have questions? Please email us at [email protected] for additional support, and we will answer as soon as we can, typically between 10:00 a.m. to 5:00 p.m. on weekdays.
Thank you for your understanding during the restriction.
Buy tickets via phone
Call Center Hours
Monday - Sunday: 8am - 10pm
For information on Group Sales, call (816) 283-9912 or email [email protected].