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Public Health and Safety Information


As an AEG Presents venue, we are following all polcies announced on August 12, 2021 requiring proof of vaccination for entry into its owned and operated clubs, theatres, and festivals starting October 1, 2021. While safety is our top priority, the risk of exposure to COVID-19 exists in any public place where people are present. 


The vaccination policy, limited only as required by law, will be in full effect nationwide no later than October 1, 2021. The date was chosen specifically to allow time for any eligible unvaccinated ticketholders and staff to reach fully vaccinated status should they choose to do so. 


Please visit AEGPresents.com/health-policy for information regarding our health and safety policies.




COVID-19 is an extremely contagious disease that can lead to severe illness and death.  There is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present and there is no guarantee, express or implied, that those attending the festival will not be exposed to COVID-19. 


Where can I find policies for health and safety for my show date?

nce we have determined the health and safety protocols for your show, we will post the information on your event page on ArvestBankTheatre.com, AXS.com, and the Facebook Event page for your specific event. Information will also be available at the Box Office, or via email request at MidlandInfo@AEGPresents.com.\

At this time, all shows at our venue will require proof of full vaccination upon entry.

How do I show proof of full vaccination?

Please visit https://www.aegpresents.com/health-policy/#faqs for the most up-to-date requirements. 

In order to be fully vaccinated, you’ll need to have received both doses of Moderna or Pfizer (or single Johnson & Johnson) at least two weeks prior to the event you are attending.

Acceptable documentation may be a physical copy of a COVID-19 Vaccination Record Card, or a digital copy of such card as a photo on taken on a phone, or an app that verifies your vaccination status.

What if I have medical condition or religious belief that exempts me from getting vaccinated?

Any patron needing an exemption due to a medical condition, disability or religious belief will need to complete the attached form and bring the signed form along with a proof of a negative COVID test (molecular, PCR or antigen) that was administered by an official testing center to the event. Test must be taken no more than 72 hours prior to entry. Home testing kit results will not be accepted for entry.

Download Patron Vaccination Exemption Form

What about attendees under the age of 12?

As the vaccine has not been approved for use on kids under age 12, a negative Covid test taken within 72 hours of the event will be required.

Will I still have to wear a mask?

Where not required by law, we are STRONGLY ENCOURAGING you to continue wearing a mask at our events.

Currently, Kansas City is under a mask mandate until October 7. Learn more at KCMO.gov for the most current health and safety policies for the city.

If my show gets cancelled due to Covid-19 restrictions, will I get a refund?

Yes, if your show is cancelled, you will be eligible for a refund from your original point of purchase. Specific questions can be emailed to our team at MIdlandInfo@AEGPresents.com.

Where can I get vaccinated?

Visit MadetoSave.org or find Kansas City vaccination centers here.



All attendees agree to follow event policies (including health and safety policies) and posted instructions while at the event.  According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19.  All attendees should evaluate their risk in determining whether to attend the event.  By entering the event, attendees voluntarily assume all risks related to exposure to COVID-19 and confirm that they will adhere to local quarantine mandates and the CDC quarantine requirements, available at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html